The Outpatient Clinic provides the single entry point for persons requesting any type of Mental Health services. The Clinic provides emergency mental health services and coordinates the Department's crisis line. Crisis intervention may range from one contact with a distressed person, to several psychotherapeutic sessions with the person and family members. The Outpatient Clinic provides regularly scheduled assessment and treatment for on-going mental health problems.
You May Also Consider (Sponsored)
Quick Start Online Therapy: Tell Us a Little About Yourself and Get Matched With a Therapist Right for You
Take a simple guided quiz and let us know your preferences. Get matched to an online therapist right for you. Convenient and affordable online therapy from your phone, tablet or computer.
Have you been in therapy before?
Services Offered
Services may include verbal therapy, medication management, skills training, and psycho-educational modules. Psychotherapy is available to individuals (of all ages), families, couples, and groups at the Wampsville office.
Crisis Services
The Mental Health Department offers a crisis line from 5 pm - 8 am. During business hours, callers can dial the main number and ask to speak to an available clinician. Individuals are also seen at the office on an emergency walk-in basis.
Inpatient Services
Madison County does not have any inpatient psychiatric hospitals. Most inpatient referrals are made through CPEP, the Comprehensive Psychiatric Evaluation Program, located at St. Joseph's hospital in Syracuse. A person referred to CPEP would be evaluated to determine the need for inpatient treatment and CPEP would facilitate the admission process into one of the several area hospitals. These hospitals include St. Joseph's, Community General, Hutchings Psychiatric Center and SUNY Upstate Medical Center in Syracuse, and St. Luke's and St. Elizabeth's in Utica.
Psychiatry Services
Many clients may require medication to help manage their symptoms and restore their ability to carry out daily activities. Madison County Mental Health Department employs several part-time Psychiatrists to address this need for both children and adults. Psychiatry referrals are received through the regular intake process.
Fees and Payment
Fees are set on a sliding scale according to household income. Fees can range between $10 per visit and $150 dollars per visit.
Payment plans can be arranged by special request.
We accept Medicaid, Medicare, and most health insurance plans.
Services Offered To: Adults Couples Teens Children
Special Groups: Bilingual
Payment: Sliding Scale Pro-bono Medicare Medicaid
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
Qualifying for assistance from New York's program usually depends on the severity of your condition and financial circumstance. Read our full guide to New York's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.