William "Bill" Kling Outpatient Clinic (formerly Veterans Outpatient Clinic)
William "Bill" Kling Outpatient Clinic (formerly Veterans Outpatient Clinic)
To provide veterans the world-class benefits and services they have earned - and to do so by adhering to the highest standards of compassion, commitment, excellence, professionalism, integrity, accountability, and stewardship.
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Services Offered
Mental Health Support
Your mental health is a critical component to your overall wellness. If you are experiencing mental health challenges, or suspect a family member would benefit from talking to a mental health provider, VA offers ways to help. Veterans and their family members can connect with support through in-person appointments at local VA facilities, telehealth sessions, and online resources. Learn more about how you or someone you care about can find help, either in your local community or online.
Fees and Payment
If you have other forms of health care coverage (like a private insurance plan, Medicare, Medicaid, or TRICARE), you can use VA health care benefits along with these plans. Learn more about how VA works with other health insurance.
We have to bill your private health insurance provider for any care, supplies, or medicine we provide to treat your non-service-connected conditions (illnesses or injuries that aren't related to your military service).
We don't bill Medicare or Medicaid, but we may bill Medicare supplemental health insurance for covered services.
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One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
Qualifying for assistance from Florida's program usually depends on the severity of your condition and financial circumstance. Read our full guide to Florida's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.