Established June 15, 1971, Valley Community Services Board is a publicly funded organization where citizens of Staunton, Waynesboro, Augusta, and Highland counties can receive behavioral health, substance use, and developmental services.
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Services Offered
Support Coordination Case Management - Comprehensive programs including assessments and referrals to assist in everyday functioning and recovery. Counseling services can be individual, group, and/or family psychotherapy. We offer two types of outpatient services dependent upon client need: regular outpatient and intensive outpatient. We can also help provide links for medical care to adults diagnosed with serious mental illnesses.
Therapeutic Day Treatment - Provides intensive mental health services to students in the school environment. Children in the program have social, emotional, or behavioral problems that interfere with their ability to function at school, home, and in the community. Our goal is to help your child develop skills to effectively express emotions, manage behaviors, and get along with others so he or she can remain in their school and community. This is done through therapeutic activities designed to build on your child's strengths while enhancing self-esteem and teaching new skills. Positive Behavior Support Services - Person-centered services to improve quality of life by increasing desirable behaviors and decreasing challenging behaviors.
Substance Use Services - Valley Community Service Board is pleased to be able to provide a robust level of Substance Use Treatments and Case Management. The SUIOP (Level 2.1), SUOP structured groups (Level 1), and SU Case Management, now include a new evidence-based, Interactive Journaling modality, to meet the various needs of the client population.
Fees and Payment
Valley CSB serves clients who have private insurance including Medicaid, Medicare and Tricare. Valley CSB also serves individuals who are experiencing financial difficulties, are unemployed, and/or have no insurance. Valley CSB provides services on a sliding payment scale.
Services Offered To: Adults Teens Children
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Online Counseling: Yes
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Qualifying for assistance from Virginia's program usually depends on the severity of your condition and financial circumstance. Read our full guide to Virginia's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.