TriCity Family Services (TCFS) has been Kane County's leading provider of counseling and other mental health services to clients of all ages and all income levels since 1967.
Counseling - TriCity Family Services offers family-based counseling for children, teens, adults, and seniors for a variety of issues faced throughout the family life-cycle. In addition, we offer a variety of service options to meet your specific needs, including individual, couples, and family counseling; case management; psychiatric services; and urgent assessments. Our highly-skilled and licensed therapists are committed to providing compassionate and confidential services that empower individuals and promote family wellness.
Children and Teens - We provide family-oriented, confidential counseling to children, teens, and their families. Experienced professionals who know the special needs of children and teens help them work through concerns such as: * Anger Management * Anxiety * Behavior Problems * Communication Problems * Crisis Intervention *Depression * Eating Disorders * Family Conflict * Grief * Isolation * Loneliness * Phobias * School Refusal * Stress Management * Thoughts of Suicide
Adults and Seniors - We provide personalized individual, couples, or family counseling for concerns such as: * Anger Management * Anxiety * Communication Problems * Depression * Grief * Isolation * Loneliness * Marital Discord * Parenting Issues * Phobias * Post-Divorce Conflict * Stress Management
Fees and Payment
TriCity Family Services is committed to providing affordable mental health services to those who need them. We accept most major insurance plans, Medicare, Medicaid, and employee assistance plans.
Currently, TriCity Family Services has providers approved for the following insurance companies: Aetna, Blue Cross / Blue Shield, Cigna, HFN, Humana, Magellan, Managed Health Network, Psychcare, Private Healthcare Systems, Tricare, United Behavioral Health, and Value Options.
TCFS offers residents of Geneva, Batavia, St. Charles, Aurora Township, Blackberry Township, Campton Township, Kaneville Township, and Virgil Township with mental health services at a reduced rate based on a sliding fee scale. Residents of these communities are never denied services due to an inability to pay. Please note that payment is required at the time of service.
This is a non profit agency.
Services Offered To: Adults Couples Teens Children
Payment: Sliding Scale Medicare Medicaid
Were You Able To Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
