Safe Haven of Greater Waterbury has been serving victims of domestic violence since 1978. The agency provides emergency shelter and free comprehensive support services to victims and survivors of domestic violence and sexual assault. Safe Haven is committed to ending violence and sexual assault by changing the social conditions and beliefs that perpetuate violence against women and children.
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Services Offered
Domestic Violence Services
Non Shelter Services Adult clients are provided with services that include but are not limited to safety planning, intake and assessment, individual counseling and support groups. The advocate provides adults with available resources for mental health services, housing, health clinics, food and clothing, child care, job training, legal resources, public transportation, youth services and assistance with victim compensation. Child Advocacy Safe Haven provides a variety of services for both shelter and non-shelter children who witness domestic violence. Services include individual counseling, assistance with enrollment in local schools, safety planning for both mothers and children, special activities for shelter children, art therapy and activity groups.
Family Violence Victim Advocacy Since 1986, the Family Violence Victim Advocacy program has been operating in Waterbury Superior Court. The victim advocates work with victims at time of arraignment to offer counseling, safety planning and advocacy to Safe Haven services and outside agencies.
Sexual Assault Services
Hotline Safe Haven provides 24-hour coverage, 365 days a year, through our hotline designated for sexual assault victims. The counselors are available to help women, children and men who are victims of rape, incest, sexual harassment, or child sexual abuse. The counselors are also available to help extended family members, friends and partners affected by the assault. After 4:00 p.m. and on holidays, calls go to Info line that then contacts a trained counselor. The counselor returns the call in 30 minutes or less, assesses and responds to the immediate crisis and ensures follow up on the next day. Adult Advocacy Safe Haven offers individual counseling to rape victims and incest survivors. Safe Haven also offers a variety of support groups for survivors. These include a group for incest survivors, parents of children who have been sexually abused and a group for male survivors. Safe Haven also offers groups at local social service agencies who have a population of sexual assault victims.
Child Advocacy Safe Haven offers age appropriate supportive counseling to children who have been sexually abused. The child advocate also provides services at local schools and social service agencies upon request. Art therapy is also available to children who have been abused.
Fees and Payment
Safe Haven of Greater Waterbury, Inc. is a 501(c)(3) non-profit organization.
All services are FREE, confidential and available in English, Spanish and Portuguese.
Services Offered To: Adults
Special Groups: Bilingual
Payment: Pro-bono
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A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.