The purpose of Shelby County Community Services (SCCS) is to provide and promote mental health and rehabilitation programs for the residents of Shelby County, Illinois. Our commitment spans over forty years from a modest beginning stemming from our county residents seeing and meeting a need for mental health services in the area. Since then our focus, capacity, and abilities have all expanded to strive for inclusion of all our underserved and disadvantaged neighbors in our community, regardless of race, ethnicity, religion, gender, national origin, financial means, developmental disability, mental disability or illness.
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Services Offered
Outpatient Mental Health Services
*24 Hour Crisis Intervention
Available to anyone who is in mental health crisis. This crisis may consist of an immediate need for assessment and intervention after a suicide plan or attempt; when suicidal or homicidal ideals are present; or, when one is suffering from a serious psychiatric illness and is not able to provide for basic self-needs. *Mental Health Assessment
When one is in crisis or seeking mental health services, a mental health worker assesses necessary aspects to determine the appropriate plan of action. When accessing counseling services, the intake appointment consists of a preliminary assessment conducted by a SCCS clinician and includes basic info ration gathering about you and your problem. The entail health counselor assists you in determining the services most suited to your needs. Further in-depth assessment will be conducted in subsequent sessions, and continues to be an on-going process between client and counselor. Medication monitoring is an important form of assessment offered for those who are receiving psychiatric services and are on a medication program. Monitoring may be conducted by your assigned counselor, an agency nurse and/or your psychiatrist. *Psychiatric Services
Conducted by licensed psychiatrist, and include psychiatric assessment, medication therapy and monitoring. These services are accessed upon the recommendation of a mental health clinician who has completed your mental health assessment.
*Counseling Services
Individual, couples, family, child and adolescent, group counseling provided by trained mental health clinicians.
Fees and Payment
You are asked to bring information concerning your method of payment and proof of income for every member residing at the legal address. This includes information regarding Medicare, Medicaid, and private insurance as well as self-pay, a sliding scale fee is determined based upon income and number of family members. Payment for services is requested at the time of service unless other arrangement or a payment plan is in place.
Services Offered To: Adults Couples Teens Children
Payment: Sliding Scale Medicare Medicaid
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
Qualifying for assistance from Illinois' program usually depends on the severity of your condition and financial circumstance. Read our full guide to Illinois' program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.