Phoenix is committed to providing easy access to a comprehensive range of behavioral health services in the Gaston, Lincoln, and Cleveland County communities. We deliver a continuum of care that includes screening, evaluation, crisis stabilization, sexual assault services, and both inpatient and outpatient treatment with mental illness, addictions, and developmental disabilities.
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Services Offered
Adult Services * Co-ed Parenting Group * Crisis/Detox/Residential Treatment * Domestic Violence * Dual Diagnosis Group * Individual, Couple and Family Therapy * Mobile Crisis Team * Outpatient Services * Partial Hospitalization (PH) * Peer Support Services * Sexual Assault Services * Substance Use or DWI Assessment * Substance Use Comprehensive Outpatient Treatment (SACOT) * Substance Use Intensive Outpatient Program (SAIOP) * Trauma Group
Child/Adolescent Services * Individual, Family, and Group Therapy * Play Therapy * Sexual Assault Services * Substance Use Intensive Outpatient Program * Substance Use/Mental Health Assessment
Crisis Stabilization - Adult short-term residential intensive evaluation, treatment intervention or behavioral management to stabilize acute or crisis situations, including acute psychiatric symptoms, disruptive or dangerous behaviors or intoxication from alcohol or drugs. Services Offered: evaluation, assessment and stabilization; nursing assessment, psychiatric evaluation and treatment by trained medical staff; psychiatric medication monitoring, with limited formulary of psychiatric medications; individual/group/motivational counseling; and referral for ongoing substance abuse and mental health treatment. Average length of stay is 5-7 days.
Fees and Payment
Phoenix strives to assist each person in need regardless of their financial situation. We accept clients with Medicaid & other health insurance policies and work to make sure cost does not impact a person's ability to seek treatment. We do this by offering services on a sliding scale based on income.
Fullpayment is expected at time of Appointment Assessment: $ 93 DWI Assessment: $100 DWI Group: $15 per hour DWI Group: 20 Hrs: $300 DWI Group: 40 Hrs: $600
Substance Abuse Intensive Outpatient Program (SAIOP): $130 per session Substance Abuse Comprehensive Outpatient Treatment (SACOT): $180 per session Individual Therapy: $74 per session Family Therapy: $66 per session Couples Counseling: $66 per session Group Therapy: $25 per session Partial Hospitalization (PH): $180 per session Detox (3-5 day stay): $323 per day Crisis (3-7 day stay): $253 per day Residential (10 day stay): $240 per day
This is a non-profit agency.
Services Offered To: Adults
Payment: Sliding Scale Medicaid
If You Call, Please Let Us Know How it Went:
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Qualifying for assistance from North Carolina's program usually depends on the severity of your condition and financial circumstance. Read our full guide to North Carolina's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
