Life's everyday challenges do more than wear you down physically. Mental health is just as important, and Primary Health Network knows that your circumstances can be increasingly difficult and overwhelming. That's why PHN's Behavioral Health services are here for you each step of the way. For every stage of life, both for individuals and families, PHN offers Psychiatric and Counseling services to meet any need.
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Services Offered
Psychiatric Services
Counseling Services
Fees and Payment
The Primary Health Network accepts all patients, regardless of their insurance status or ability to pay. We are a Federally Qualified Health Center (FQHC), which means we can offer a wide variety of services through the Sliding Fee Scale.
We offer the Sliding Fee Scale to all income-eligible uninsured or underinsured patients, based on annual household income, for most services. Income guidelines and acceptable verification for the Sliding Fee Scale are listed below.
To qualify for the Sliding Fee Scale, you MUST show proof of gross annual income for all immediate family members living in your household. Gross income is ALL income from ALL sources before taxes. Applicants should provide a copy of any of the accepted income verification materials listed below.
Acceptable Income Verification * Recent Federal Tax Return * IRS Form W-2 or 1099 * Two (2) Current Pay Stubs
Services Offered To: Adults Teens Children
Special Groups: Bilingual
Payment: Sliding Scale Medicare Medicaid
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
Qualifying for assistance from Pennsylvania's program usually depends on the severity of your condition and financial circumstance. Read our full guide to Pennsylvania's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.