Our counseling and behavioral health services are available at our Scarbro site and some of our School-Based Health locations. If you want your child to have counseling services available to him/her during the school day please fill out a School-Based Health enrollment packet and return it with your child to school.
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Services Offered
- Clinical social workers and Psychiatrist - Mental health assessment and counseling - Substance abuse counseling
Fees and Payment
New River Health Association (NRHA) accepts private insurance, private pay, Medicaid, Medicare, CHIP and Tricare. If you are with a managed health plan please check with us to be sure we participate with your plan. If you are uninsured, underinsured or out of work we will work with you to arrange a method of payment for services on a sliding scale according to income.
Cost should not prevent you from receiving care. New River Health Associaton (NRHA) also provides free and reduced cost services through public health programs including family planning, children's health services, breast and cervical cancer screening and black lung clinic services.
When you come for your appointment bring your insurance card (private, Medicaid, Medicare, etc.) and be prepared to pay co-payments for services not covered by your insurance.
Services Offered To: Adults Teens Children
Special Groups: Bilingual
Payment: Sliding Scale Medicare Medicaid
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
Qualifying for assistance from West Virginia's program usually depends on the severity of your condition and financial circumstance. Read our full guide to West Virginia's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.