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Northwestern Counseling & Support Services
The mission of Northwestern Counseling & Support Services is to ensure that the residents of Franklin and Grand Isle Counties have access to high quality services, which promote healthy living and emotional well-being.
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Services Offered
Outpatient Services - Offered to children, adolescents and adults who would like support for life stressors or mental health and substance use concerns. Providers include licensed psychiatrists, psychologists, social workers, mental health counselors, nurses, as well as case managers and mental health workers. Some of the services offered are: *Office-Based Psychotherapy Services which include individual, couples, family and group counseling * Dialectical Behavioral Therapy (DBT) program for teens and adults * Elder Outreach Services (collaboration with Champlain Valley Agency on Aging and Franklin County Home Health Agency) * Psychiatric Evaluations, Pharmacology and Consultation Services * Co-Occurring Counseling (Substance Abuse and Other Disorders)
Fees and Payment
Many programs and classes are offered free of charge. Insurance is accepted.
This is a non profit agency.
Services Offered To: Adults Teens Children
Special Groups: Bilingual
Payment: Sliding Scale Medicare Medicaid
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Do you know the reason they are not accepting clients?
Qualifying for assistance from Vermont's program usually depends on the severity of your condition and financial circumstance. Read our full guide to Vermont's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
