Shasta County meets the needs of our community through collaborative services provided with courteous, efficient professionalism while ensuring public trust.
You May Also Consider (sponsored)
Quick Start Online Therapy: Tell Us a Little About Yourself and Get Matched With a Therapist Right for You
Take a simple guided quiz and let us know your preferences. Get matched to an online therapist right for you. Convenient and affordable online therapy from your phone, tablet or computer.
Have you been in therapy before?
Services Offered
Mental Wellness
We care deeply about the health and well-being of people living with serious emotional disturbances and mental illness, and we believe that mental wellness and recovery is possible.
*Adult Mental Health This program provides outpatient counseling, assessment and evaluation, case management, medication, social rehabilitation, and urgent care/crisis services for adults who struggle with persistent and severe mental illness. Services are based on recovery and strength-based philosophies and provided by specialized teams.
*Children's Mental Health Provides outpatient counseling, assessment and evaluation, case management, medication, social rehabilitation and urgent care/crisis services for youth with emotional and mental health needs. Special programs are available for youth in the juvenile justice system, foster care system, and children up to age 21 who meet criteria for specialty mental health.
Outpatient Alcohol and Drug Programs
The outpatient program focuses on treatment of alcohol and drug abuse and provides individual and group counseling, substance abuse education, crisis intervention, assessment and referral services. Alcohol and drug services are available at these community providers.
Behavioral Health
Clients with mental health issues (stress, anxiety, parenting problems, relationship problems, low self-esteem, etc.), alcohol/drug problems or domestic violence issues are provided screening/assessment, case management, counseling, education, advocacy and therapy to eliminate barriers to employment. Frequency of appointments varies with the severity of the problems.
Fees and Payment
We accept and offer; Medi-Cal, sliding scale fee.
Services Offered To: Adults Teens Children
Payment: Sliding Scale Medicare Medicaid
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.