Milestone is a private, nonprofit, community-based human services agency supporting the needs of individuals with behavioral health challenges and intellectual and developmental disabilities in communities throughout Western Pennsylvania. Since 1969, Milestone has grown to more than 470 employees and has celebrated its own landmark events

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Services Offered

BEHAVIORAL HEALTH

Milestone practices a recovery-oriented philosophy of behavioral health treatment that is individualized and strength-based. Milestone's Behavioral Health programs adhere to the values of respect, empowerment, responsibility and hope.

Supporting someone through recovery starts with our Central Intake process. Appointments are scheduled as soon as possible at the convenience of the client.

MENTAL HEALTH FIRST AID
Milestone proudly offers courses in Adult and Youth Mental Health First Aid Training.
Milestone also proudly offers Mental Health First Aid Training in American Sign Language, taught by deaf instructors.

Mental Health First Aid Training is the first step to improving mental health early intervention and reducing the stigma related to mental illness. One in four individuals suffer from a mental illness each year. Almost two-thirds of those individuals don't receive treatment.

CLINICAL & ADVOCACY
Milestone provides a comprehensive care system to behavioral health clients.

INTAKE & ASSESSMENT
Individuals seeking outpatient services are referred to Milestone's Intake Department. Our Intake clinicians work directly with the individual in completing an initial assessment of needs, determining insurance and fee arrangements and scheduling appointments.

SERVICE COORDINATION
The Service Coordination Unit is responsible for helping clients access services in a timely manner, ensuring that services provided are appropriate and linking clients to available resources in the community. To ensure that clients are provided with access to quality, cost-efficient services, the Service Coordination Unit utilizes a multi-faceted approach that includes individual assessment, service planning, quality assurance, outreach and engagement and coordination of services.

INDIVIDUAL, GROUP AND FAMILY THERAPY

-Individual Psychotherapy is specifically designed for children, adolescents and adults, and focuses on helping them cope with problems, symptoms and issues in order to better manage their lives and improve functioning.
-Group Therapy helps people living with mental illness improve their quality of life. The groups offer different focuses including women's issues, wellness strategies, coping skills, a teen group and a group for clients struggling with addiction recovery in addition to mental illness.
-Family Therapy focuses on helping the family function in more positive and constructive ways by exploring patterns of communication and providing support and education.

CHILDREN'S SERVICES
The Centers for Disease Control reports that up to 20% of U.S. children experience behavioral health challenges. Milestone is committed to supporting affected children in Western Pennsylvania.

BEHAVIORAL HEALTH REHABILITATION SERVICES
Behavioral Health Rehabilitation Services is a psychotherapeutic service that "wraps care around" the child/adolescent in his/her environment. Services are provided in the home, school and community, by mental health professionals. The child, parents, school, case managers and any other necessary providers play an active role in the planning of services. Milestone provides these services to clients who live in the eastern suburbs of Pittsburgh.

SCHOOL-BASED SERVICES
Milestone provides behavioral health support to students in the following school districts: Penn Hills, Riverview, Wilkinsburg and Riverview Children's Center. The services are unique to each district and based on the needs of the students.

Fees and Payment

Milestone Centers Inc., provides services to all persons without regard to age, gender, race, religious creed, disability, sexual orientation, ancestry or national origin.

The Commonwealth of Pennsylvania sets financial liability guidelines that determine a client's ability to pay for services.

There are two main factors that impact out-of-pocket expenses:
-Health insurance coverage
-Confirmation of financial information

Please bring your health insurance card to all appointments. Milestone will review the plan coverage and inform you of any possible out-of-pocket expenses. Milestone operates a sliding fee scale, meaning our clients pay according to their income.

INSURANCE PLANS & BILLING
Milestone accepts the following insurance plans:
Aetna
Cigna
Federal Blue Cross
Gateway Advantage Medicare
HealthAmerica & MH Net
Highmark BC/BS
Medicaid: Access, CCBHO and Value Health Choices
Medicare (traditional)
Medicare Advantage Plans
Railroad Insurance
United Health Care
UPMC Advantage Medicare
UPMC Health Plan

If you have questions, please contact Milestone at 412-243-3400 and ask for our Billing Department.

Services Offered To:
Adults
Teens
Children

Payment:
Sliding Scale
Medicare
Medicaid