CareNZ supports anyone concerned about their own or someone else's use of alcohol or other drugs.
We provide a range of services throughout the country, in both the community and prison settings.
We currently operate Community Services in Counties Manukau, the Waikato Region, Greater Wellington and Christchurch. Here you can access a variety of services, from assessment and individual counselling to group work and whanau support.
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Services Offered
CareNZ Community Services * Individual counselling - We provide one-to-one support and counselling for up to 12 sessions. During these sessions, we will work with you to identify the underlying issues that might play a role in your alcohol and drug use and help you develop life skills to make long-term changes.
* Living Free - Intensive outpatient programme - Living free is an abstinence based group work programme. Work with others in a group situation, exploring a range of life and social skills designed to help you 'live free' from the problems alcohol or other drugs are causing you.
Topics covered in this comprehensive treatment programme include: effects of alcohol and other drugs, relapse prevention techniques, management of depression and anxiety, self-care, lifestyle balance and healthy communication.
* Recovery groups - For everyone who has stopped using alcohol or drugs, we offer abstinence based recovery support groups. Sharing experiences and hearing other people's stories can be beneficial for maintaining abstinence.
We also offer recovery support for those who have ceased using their drug of choice but may be at a different stage of change in relation to their other drug use.
Fees and Payment
Our counselling and group work services are free of charge. Charges apply for NZTA services (e.g. re-assessment) and documentation like reports and letters, which are provided on request.
Services Offered To: Adults Teens
Special Groups: Bilingual
Payment: Sliding Scale Medicare Medicaid
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A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.