Stephen and Sandra Sheller 11th Street Family Health Services of Drexel University
Stephen and Sandra Sheller 11th Street Family Health Services of Drexel University
Family Practice and Counseling Network opened with an initial Health Resources and Services Administration (HRSA) grant in 1992, and has since grown and developed in response to need and demand by the communities served. The Network began with one converted apartment space within the Abbottsford public housing development, and now consists of three comprehensive health centers in Philadelphia - Today the Network serves more than 22,000 patients annually and is an NCQA certified Patient-Centered Medical Home.
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Services Offered
Behavioral Health
What to Expect:
Whether you are an individual or family seeking services, the psychotherapy process begins with an initial assessment. This usually takes a few appointments and focuses not only on what stressors brought you here, but also is a chance for us to get to know you as a whole person. This assessment includes your current symptoms and problems, your background, including both past challenges and strengths. The assessment process takes place during the first few appointments; as a result you and your therapist will then develop a plan of care identifying goals for therapy. Therapy can be short or long-term depending on your needs.
Throughout the assessment and therapy process, your therapist will provide a safe, confidential environment to help you work well together. All of our therapists are either Licensed Clinical Social Workers or a Licensed Psychologists.
Individual and Couples Therapy for Adults:
In individual psychotherapy, you will meet with a therapist on a regular basis for help with a variety of problems including depression, anxiety, trauma, loss, anger and stress. The therapist will collaborate with you to help you identify your strengths and how you can use them to make changes in your life that can help your mood, daily functioning, relationships, and overall well-being. We help couples work with relational challenges to improve, build, and maintain strong and healthy relationships through understanding, respect and empowerment.
Therapy for Children, Adolescents, and Families:
In psychotherapy, the child and family meet with a therapist for help with a variety of issues including family problems, behavioral problems, trauma, loss, attention deficit, anger, anxiety, and depression. Therapy can help improve a child's functioning at home and school and also enhance the overall family environment. When working with children, therapists often use play therapy to help them cope with emotions and learn new skills. Our therapists value the role of family and work closely with parents or caregivers to help address the child's needs.
Fees and Payment
PCN accepts most major insurances, including but not limited to: Medicaid, Medicare, Aetna Better Health, Keystone First, Health Partners, UnitedHealthcare Community Plan, Community Behavioral Health, Blue Cross Blue Shield, Keystone Health Plan East, Amerihealth Caritas, Capital Blue Cross, UPMC Health Plan, Gateway and most Medicare Advantage Plans. FPCN Primary Care does NOT accept CIGNA HealthSpring.
Please check with our Patient Service Representative (front desk) staff for more details and to find out if your insurance is accepted.
Please note: no one will be turned away for inability to pay. FPCN offers services on a sliding scale.
Services Offered To: Adults Couples Teens Children
Special Groups: Bilingual
Payment: Sliding Scale Medicare Medicaid
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
Qualifying for assistance from Pennsylvania's program usually depends on the severity of your condition and financial circumstance. Read our full guide to Pennsylvania's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.