Potomac Highlands Guild provides comprehensive behavioral health services for people diagnosed with mental illness, substance use issues, intellectual/developmental disabilities and other life problems in the most appropriate setting necessary to meet the clinical needs of the customer.
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Services Offered
- Outpatient Psychiatric Services - Psychological Services - Individual, Group and Family Therapy - DUI Safety and Treatment Program - Social Work and Case Management - Crisis Intervention - Behavior Management - Nursing - ID/DD Program - Day Treatment - Residential Services
Fees and Payment
Services are funded in part by grants with the West Virginia Department of Health and Human Resources. Persons will not be denied services solely because of age, race, sex, handicap or inability to pay.
Services Offered To: Adults Couples Teens Children
Special Groups: Bilingual
Payment: Sliding Scale Medicare Medicaid
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
Qualifying for assistance from West Virginia's program usually depends on the severity of your condition and financial circumstance. Read our full guide to West Virginia's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.