Presence Health is one of the largest behavioral health service networks in Illinois. Our mission is to provide compassionate, holistic care with a spirit of healing and hope in the communities we serve.
Services Offered
Behavioral Health Services - If you or someone you love is suffering from depression, anxiety, bipolar disorder or other mental illness, we have a full range of services to help you. With programs for older adults, adults, teens and children, we're here to help you get back on track. Our outpatient services range from psychiatric consultation, medication management and individual and family therapy to intensive outpatient programs that help you understand and cope with your condition.
Addiction Treatment - If you're struggling with drinking or abusing drugs, we can help. Whether you're looking for help for yourself, your adolescent or someone that you're close to, we can guide you to the services that best meet your needs. From classes, groups and early intervention to intensive outpatient programs, partial hospitalization and inpatient treatment, we've got you covered.
At Presence Health, we have specialized rehab programs to help you get sober and overcome your addiction to drugs or alcohol, some of which are: * Programs for those with concurrent medical or psychiatric issues * Community-based programs in Spanish, Polish and English * Intensive outpatient programs for adults and adolescents * Professionals Program
Fees and Payment
Most insurance plans are accepted.
We offer a variety of financial assistance programs to help our patients who have difficulty paying medical bills: Financial Assistance - Offers free or discounted care based on family size and income according to the Federal Poverty Guidelines (FPG). Available to uninsured patients and insured patients with out-of-pocket expenses.
Automatic Uninsured Self-Pay Discount - Provides an automatic 40% discount to uninsured patients for all medically necessary health care services. No application necessary. Those who receive a pre-negotiated discount will not be eligible.
Catastrophic Discount - Limits out-of-pocket costs over a 12-month period for medically necessary services when it exceeds 15% of your family's gross income. Available to uninsured and insured patients.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.