Family Service is a nonprofit counseling and human service agency that has been rooted in Chester County, Pennsylvania since 1947.
Our original founders were a group of individuals and social welfare professionals with a mission to support Chester County residents struggling with family life, changing societal norms, shifts in the work place, and other challenges at the end of World War II.
Today, more than 70 years later, Family Service has evolved into a diverse, community-based human service agency.
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Services Offered
Our Counseling Program is a resource for all adults, children and families. We provide confidential counseling at five locations throughout Chester County to anyone in need of personal support and professional guidance.
If you are experiencing an overwhelming problem at home, work or school, we welcome you to Family Service. Our Master's level counselors are experienced in providing: * individual adult counseling * marriage or couples counseling * divorce/separation counseling * family counseling * counseling for children * counseling for teens and young adults * bilingual/bicultural counseling
Fees and Payment
We provide our services at a low rate-and in many cases, for free-to any Chester County resident in financial need. We do not require health insurance. We believe in eliminating financial barriers to professional care. We do not turn anyone away.
Services Offered To: Adults Couples Teens Children
Special Groups: Bilingual Faith-Based LGBTQ
Payment: Sliding Scale Medicare Medicaid
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.