Prudence Crandall Center, Inc is the oldest domestic violence program in Connecticut. PCC offers comprehensive services to women, men, and children who are victims of domestic violence and is the only domestic violence program serving these nine Connecticut towns: Berlin, Bristol, Burlington, Kensington, New Britain, Plainville, Plymouth, Southington, and Terryville.
You May Also Consider (Sponsored)
Quick Start Online Therapy: Tell Us a Little About Yourself and Get Matched With a Therapist Right for You
Take a simple guided quiz and let us know your preferences. Get matched to an online therapist right for you. Convenient and affordable online therapy from your phone, tablet or computer.
Have you been in therapy before?
Services Offered
24 Hour Helpline: 860-225-6357 or 888-774-2900 The Helpline is available 24 hours a day, 365 days a year, and provides callers with immediate access to Certified Domestic Violence Counselors and our emergency shelter services. In addition to calls when there is a crisis, people are also encouraged to call for general information about domestic violence and how and when to refer someone for services. Spanish-speaking counselors and multi-lingual translation services are available.
Individual & Group Counseling We provide counseling to people living in the community who have experienced domestic violence and are seeking supportive counseling and information about a current or prior relationship. Services are geared toward improving safety, self-esteem, and self-sufficiency, and helping people find alternatives to the violence in their lives. For convenience, services are available in New Britain and in Bristol. Support groups for children are offered at the same time as the adult support group sessions. Call the 24 Hour Helpline to talk about this service option.
Children's Services Specially trained child advocates work with the children and youth in our programs who have been exposed to domestic violence as they learn to rebuild trust, be safe, develop coping skills, and become resilient. We connect the family to community services, resources in schools and work to strengthen parent/child bonds, so that the children can heal, thrive, and reach their full potential in all areas of their lives. Support groups are offered for children in our residential programs and also for the children of people attending our community support groups.
Fees and Payment
This is a non-profit agency.
Services Offered To: Adults Teens Children
Special Groups: Bilingual
Payment: Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
Qualifying for assistance from Connecticut's program usually depends on the severity of your condition and financial circumstance. Read our full guide to Connecticut's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.