Welcome to Polk County Behavioral Health, where we are dedicated to fostering strong communities, healthy families, and personal well-being. Our Mission is to enhance health and safety through prevention, collaboration, and individualized high-quality behavioral health services.
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Quick Start Online Therapy: Tell Us a Little About Yourself and Get Matched With a Therapist Right for You
Take a simple guided quiz and let us know your preferences. Get matched to an online therapist right for you. Convenient and affordable online therapy from your phone, tablet or computer.
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Services Offered
Polk County Behavioral Health provides 24-hour, 7 days a week crisis response by phone or in-person. Call: - (503) 623-9289 Weekdays 8:00 am - 5:00 pm (excluding holidays) - (503) 581-5535 or (800) 560-5535 Outside of Regular Business Hours
- You can also come to one of our clinics to meet with a crisis counselor in-person, 8am - 4pm Monday through Friday (excluding holidays). You will need to arrive before 4:00 pm
- Some of the services our team provides include assessments, crisis stabilization, intervention planning, help finding a mental health provider and information about non-crisis community resources.
Fees and Payment
Crisis services are available to any individual in need, regardless of insurance or ability to pay.
Services Offered To: Adults Teens Children
Special Groups: Bilingual Faith-Based LGBTQ
Payment: Sliding Scale Pro-bono Medicare Medicaid
Online Counseling: Yes
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.