We provide professional therapy for individuals, couples, and families. Services may address concerns of conduct, identity, mood, anxiety, affect, impulse control, addictive, or other behavioral concerns; other mental or emotional conditions; and adjustments to transitions in the family life cycle. Founded in 1875, Heartland Family Service currently serves more than 52,000 individuals of all ages each year from more than 15 locations in east central Nebraska and southwest Iowa. Our 50 programs provide critical human services to the individuals and families who ultimately shape the future of our community in the following focus areas: Child & Family Well-Being, Counseling & Prevention and Housing, Safety, & Financial Stability.
You May Also Consider (Sponsored)
Quick Start Online Therapy: Tell Us a Little About Yourself and Get Matched With a Therapist Right for You
Take a simple guided quiz and let us know your preferences. Get matched to an online therapist right for you. Convenient and affordable online therapy from your phone, tablet or computer.
Have you been in therapy before?
Services Offered
* Assertive Community Treatment * Assessment Center * Better Together * Child and Family Center * Employee Assistance Program * Family Works * Heartland Bridges * Integrated Health Home * KidSquad * Mental Health Counseling * Mental Health Crisis Response Teams * Mental Health for Youth in Detention * OnTrack of the Heartland * Prevention * Problem Gambling Treatment * Substance Abuse Treatment * Therapeutic School * Victim of Crime Assistance
Fees and Payment
Heartland Family Service provides services based on clients' ability to pay. Check our HFS Sliding Fee Schedule. We are also a non profit agency, check our Donate page for more information.
Services Offered To: Adults Couples Teens Children
Special Groups: Bilingual LGBTQ
Payment: Sliding Scale Pro-bono Medicare Medicaid
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
Qualifying for assistance from Iowa's program usually depends on the severity of your condition and financial circumstance. Read our full guide to Iowa's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.