Western Wayne Family Health Centers is your medical home. We provide high quality, affordable care to all-whether or not you have health insurance, no matter how old you are or where you live. Our primary care, OB/GYN, dental, behavioral health services, as well as immunizations, school & sports physicals, health education and prevention programs are open to everyone.
Services Offered
The Behavioral Health service addresses how physical health affects your mental health and emotional well-being. Here at WWFHC, we have a team of behavioral health therapists and a psychiatrist to assist our patients with their mental health concerns. You can seek behavioral health services to learn coping skills to decrease anxiety, manage stress, address grief and loss, decrease symptoms of depression, and address past and present trauma/traumatic experiences.
Telepsychiatric Services
Our centers provide telepsychiatric services. This is in partnership with the Department of Psychiatry and Behavioral Sciences at Wayne State University. After completing an assessment with one of our therapists, patients are able to connect with our psychiatrist through a computer (through an app like Skype) to be evaluated and prescribed for psychiatric medication needs, with their mental health professional in the room for support. The Psychiatrist collaborates with the WWFHC medical providers and therapists to address both your medical and mental health needs. This "holistic" care means that we understand that your physical and mental health are often interconnected, we address all parts of your well-being.
Fees and Payment
WWFHC accepts Medicaid, Medicare Part B, Healthy Michigan Plan and most other insurance plans for medical and dental services. Call us to see if you can use your plan at our centers.
If you have a co-pay on your plan, or are uninsured, you can pay us with cash, a check or use your credit/debit card. We do expect payment at the time of service for co-pays.
All services at WWFHC are open to people with and without health insurance coverage. If you don't have insurance, you can talk to one of our certified application counselors to see if you quality for a plan through the state of Michigan or the health care Marketplace.
If you don't have insurance, can't get it, or have insurance coverage with a high deductible cost, we have a sliding fee scale. We will ask you to bring in proof of your income (and your household income) and than calculate what your co-pay is for the cost of the visit. We get federal grants that cover part of the costs of a visit after you pay your share.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
