Family Services of the Merrimack Valley is a social service agency engaged in game changing work which helps children and families live their BEST lives. Our purpose is to drive outcomes, and we do so by nurturing inner strengths, teaching life skills, championing emotional wellness and providing vital community-based resources in the Merrimack Valley.
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Services Offered
Counseling Center - Family Services' Counseling Center, licensed by the Massachusetts Department of Public Health, helps individuals and families achieve emotional wellness through professional mental health treatment. Individuals, couples, families, and children struggling with depression, anxiety, grief and other mental health disorders receive caring and competent treatment through mental health counseling, psychiatric consultation, and support groups.
In addition, Family Services provides clinical support to local schools and daycare center to address the mental health needs of children and adolescents.The counseling staff is composed of a psychiatrist, psychologists, and master's level social workers and mental health professionals. The Family Services staff can help you and your family with issues such as: * Depression and anxiety * Alcohol and other substances * Relationship problems * Stress * Separation and divorce * Loss * Difficulties at work/school
Depending on availability, services are provided in Spanish as well as English.
Fees and Payment
Most services are paid for by your insurance. If you have a co-pay, it must be paid the day of your appointment. The intake coordinator will discuss any co-pays with you when you first talk by phone.
If you do not have insurance, you may qualify for our sliding fee scale. You will need to bring in your most recent W-2. The office staff will discuss your payment amount with you.
Please note that psychiatric (medication) services are not subject to the sliding fee scale and you must pay the full amount for appointments. The fee for intake is $185 and $70 for med checks.
This is a non profit agency.
Services Offered To: Adults Couples Teens Children
Special Groups: Bilingual
Payment: Sliding Scale
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
Qualifying for assistance from Massachusetts' program usually depends on the severity of your condition and financial circumstance. Read our full guide to Massachusetts' program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.