Family Health Center (FHC) is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) serving the citizens of Kalamazoo County. FHC provides quality health care to some 36,000 historically underserved patients, ensuring that all people who enter our facilities are treated with dignity, respect and a welcoming spirit. FHC opened in 1971 to address the unmet medical needs of low-income and minority populations in Kalamazoo County. From a temporary space in a converted trailer, FHC has grown to five high-quality health care facilities with state-of-the-art services, plus mobile health and dental clinics, all serving our community. Our goal is to create a "medical home" for families, children and adults who seek answers to their health care needs.
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Services Offered
Behavioral & Mental Health Therapy, substance abuse counseling, and mental health treatment for the entire family. Our Behavioral Health team provides diverse services ranging from mental health referrals, prescription assistance programs, and transportation referral assistance.
- Substance Use Disorder/Medical Assisted Treatment Medication assisted treatment, a program combining the use of medication and substance use disorder counseling to provide patients with a holistic approach to addressing addiction and dependence.
Fees and Payment
Family Health Center welcomes EVERY PERSON through our doors regardless of ability to pay.
If you need help, FHC Financial Counselors will work with you to determine whether you qualify for our Sliding Fee Scale, what other resources may be available to you, and how to create a payment plan that works within your budget. We can also offer referrals to other programs, help you navigate the Medicaid system and assist with paperwork and translation as needed. Your health and well-being is our primary concern. Please ask to speak with a Financial Counselor if you are having difficulty paying your bill, have lost your job, are uninsured, or you're simply worried about budgeting for your health care. Our calm, kind and caring staff is here to help you find solutions for healthy living!
This is a non-profit organization.
Services Offered To: Adults
Payment: Sliding Scale Medicare Medicaid
If You Call, Please Let Us Know How it Went:
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One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
Qualifying for assistance from Michigan's program usually depends on the severity of your condition and financial circumstance. Read our full guide to Michigan's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.