We are founded more than 180 years ago by caring people in Indianapolis - people who wanted to be there for their neighbors in their time of need. And Families First is here today for those who need care, hope, and guidance - for everyday life or in times of crisis.
We've helped save marriages and keep families together. We've helped deescalate crises and break cycles of abuse. We intervene and help prevent hundreds of suicides every year. We've helped many thousands of people deal with the challenges and changes in their lives and become better parents, spouses, daughters, sons, and people.
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Services Offered
At Families First, we can help you find a path toward solutions and healing with affordable professional counseling services for adults, couples, children and families.
We offer services tailored to the particular concerns of each individual or family, including: * Stress (job related or otherwise) * Depression or anxiety * Communication issues * Relationship / marital issues * Difficulty making decisions * Children and teen behavioral problems * Grief and loss * Returning from military / inclusion services * Past abuse or other trauma
Fees and Payment
We accept Medicaid, and many other health insurance plans. We also offer a sliding fee for all of our services and programs. Charges are based on household income and the number of persons in the family.
Services Offered To: Adults Couples Teens Children
Special Groups: Bilingual
Payment: Sliding Scale Pro-bono Medicare Medicaid
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.