The Center for Behavioral Health/Holyoke Medical Center
Accepting new clients (reported by our users)
The Center for Behavioral Health/Holyoke Medical Center
HMC is an independent community hospital serving the health care needs of the Pioneer Valley, including Holyoke, Chicopee, South Hadley, Westfield, West Springfield, Easthampton, Southampton, Granby, and Belchertown.
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Services Offered
The Center for Behavioral Health The caring and compassionate staff of the Center for Behavioral Health is committed to providing quality mental health and substance abuse treatment and information. Our approach respects the whole person as we address their physical, mental and emotional needs.
We offer both inpatient and outpatient services, as well as a short-term Partial Hospitalization & Intensive Outpatient Program, a hybrid program for adults who are coping with a combination of acute mental health problems, substance abuse and psychiatric disorders. We also now offer Transcranial Magnetic Stimulation Therapy.
Fees and Payment
The Center for Behavioral Health accepts most health insurance plans, including authorized HMO and PPO referrals, as well as Medicare and Medicaid plans. Financial Counselors are available to discuss payment options to patients without insurance. Please call if you have any questions about payment arrangements.
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Qualifying for assistance from Massachusetts' program usually depends on the severity of your condition and financial circumstance. Read our full guide to Massachusetts' program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
