Family Services of Northeast Wisconsin is a non-profit, human services agency that protects, heals and cares for the children and families of Northeast Wisconsin. We offer over 35 programs that support the people of our communities during challenges and transitions in their lives. Since 1899, Family Services has assisted individuals and families of all ages and backgrounds. Our diverse staff provide a full range of professional services in a number of program areas.
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Services Offered
Counseling & Treatment Services Our Counseling & Treatment programs provide specialized services for individuals of any age, families and/or groups on a wide range of relationship and personal or family issues.
The Counseling Clinic: Provides comprehensive counseling services for individuals of any age, families, and/or groups on a variety of relationship and mental health issues. (Green Bay & surrounding, Fox Valley area)
Children's Therapy: Provides outpatient counseling services with therapists trained specifically in children's issues. (Green Bay & surrounding, Fox Valley area)
Sexual Abuse Treatment: Provides outpatient counseling services to sexual abuse victims and their families to move forward in the healing process. (Green Bay & surrounding, Fox Valley area)
Day Treatment: Provides intensive counseling services to youth who are exhibiting severe behavioral or emotional problems. (Greater Green Bay)
Residential Treatment: Provides intensive counseling and case management services to youth who are unable to remain in their homes or other community-based settings due to extreme behavioral problems. (State of Wisconsin)
Women's Recovery Journey: An Intensive Outpatient Program for women who are in need of treatment for alcohol and other drug abuse and/or other mental health issues. (Brown County)
Crisis Services Our Crisis Services are available 24-hours a day to provide short-term crisis counseling and referrals to anyone in need. Services are provided over the phone or in person, anywhere within the respective coverage area.
Crisis Center: Provides short-term crisis counseling in person or over the phone for people of any age, 24 hours a day and free of charge. (Brown County and Sheboygan County)
Sexual Assault Center: Provides free, confidential advocacy and support services to sexual assault victims and their families, 24 hours a day. Also focuses on community awareness, education and prevention. (Brown County, Oconto County, Door County, Marinette County)
Willow Tree Cornerstone Child Advocacy Center: Provides counseling, treatment, and support services to children who are suspected victims of abuse or neglect. (Brown County)Call
Family Services of Northeast Wisconsin at 800-998-9609 for additional information on any of these programs.
Fees and Payment
Family Services of Northeast Wisconsin is a non-profit organization.
Services Offered To: Adults Couples Teens Children
Payment: Sliding Scale Medicare Medicaid
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
Qualifying for assistance from Wisconsin's program usually depends on the severity of your condition and financial circumstance. Read our full guide to Wisconsin's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
