Our Behavioral Health staff at North Shore Community Health is committed to working with you to help build life skills needed to successfully overcome a wide range of medical and physical challenges that you may encounter in your life. The goal is for the Medical and Behavioral Health Professionals to work together as a team to improve the overall health and well-being of the patients we serve.
Our Behavioral Health Department consists of licensed social workers, mental health counselors, and a psychiatrist who are available to help you deal with a wide range of personal and medical related issues as well as stressful life events.
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Services Offered
Behavioral Health Services
The Behavioral Health Department at North Shore Community Health is a fundamental part of our integrated primary care model. NSCH provides integrated health care services for physical health, mental health, and substance use-related needs.
The Behavioral Health Department offers services to our patients at all of our health care sites for persons of all ages offering affordable, comprehensive, and accessible behavioral health care.
Services Include:
-Individual and Family Counseling -Couples Counseling -Group Counseling -Medication Management Services -Addiction Treatment and Recovery -School Based Health Centers
We provide on-site behavioral health care at our teen health centers at both Peabody Veterans Memorial High School and Salem High School.
Fees and Payment
North Shore Community Health accepts almost all commercial insurance plans. Please be prepared to pay your co-payment at time of visit.
No one will be denied access to services at NSCH due to inability to pay. NSCH offers a discounted/sliding fee schedule based on family size and income.
We accept cash, checks, credit cards (Visa, Mastercard, and AMEX), money orders, and cashier checks
Services Offered To: Adults Teens Children
Special Groups: Bilingual LGBTQ
Payment: Sliding Scale Medicare Medicaid
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
Qualifying for assistance from Massachusetts' program usually depends on the severity of your condition and financial circumstance. Read our full guide to Massachusetts' program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.