Porter-Starke Services is a 501(c)(3) not-for-profit community health center with offices in Northwest Indiana, including Valparaiso, Portage and Knox. We are licensed through the Indiana Division of Mental Health & Addictions and the Indiana Family and Social Services Administration and are accredited by the Council on the Accreditation of Rehabilitation Facilities (CARF). Porter-Starke Services is also a Federally Qualified Health Center, operating Marram Health Center in Gary.
Both therapists and psychiatrists play an important role in providing quality care. The therapist's primary role is counseling while psychiatrists are medical doctors who focus on diagnostics and can prescribe necessary medications. Although there are some differences, the goal of the therapist and psychiatrist is the same - to improve the quality of life for each and every patient.
Individual and Group Therapy
Porter-Starke Services has a team of masters-level, licensed therapists, each with their own unique specialties. When you come to Porter-Starke Services, you can feel confident that you will be linked with the mental health clinician who best meets your needs.
Women's Recovery Home
If you are living with chronic addiction, Porter-Starke Services offers housing options where you can participate in supportive programming while living in a safe environment.
Recovery Center
If you are dependent on opiates such as heroin, codeine, hydrocodone, oxycodone and morphine and are 18 years or older, the Recovery Center can help you get on the path to recovery by providing methadone and counseling services. This opiate replacement treatment program is operated under the close supervision of a Program Director and a Medical Director. The Recovery Center's team of professionals will customize a plan for you that may include methadone maintenance treatment, suboxone, or counseling services.
Fees and Payment
We accept most major insurance plans including Anthem, Aetna, Cigna and many others. Porter-Starke Services also accepts Medicare and is an authorized Medicaid provider. If you do not have insurance, we offer discounts on services based on family income and size. Our Financial Counselors will send you notification of your awarded sliding-scale discount and reduced payment, which will be applied at time of service.
Services Offered To: Adults Teens Children
Special Groups: Faith-Based
Payment: Pro-bono
Were You Able To Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.