Recognizing that the entire LGBTQ community has the right to quality care, our mission is to provide critical life assistance and professional mental health services with an emphasis on economically disadvantaged, marginalized youth, adults and seniors in the greater South Florida metropolitan area.
We are advocates for strong inclusive families and healthy relationships in all their diverse forms within and across the generations as well as professional volunteer agents for development and change.
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Services Offered
MENTAL HEALTH/COUNSELING - This program provides a full range of out-patient mental health services including individual, couples, family, youth, and group therapy. Some clients will meet with an In-House Therapist on-site at a SunServe office. Others may be referred to private therapists in the community who work closely with SunServe to make up our Therapist Collective. These include offices in various locations in Broward, Dade, or Palm Beach Counties. Services provided on site are typically by Florida registered mental health interns and/or volunteer licensed clinicians.
Transgender Services - The mission of The Transgender Services Department is to provide clients with a safe place to identify, and to operate as a beacon of resources for the needs of our clients. Staffed exclusively by transgender individuals, this department is driven by passion originating from our own life experiences. Rest assured you'll be greeted with open arms here. Wherever you fall on the gender spectrum, we are all humans before anything else.
* Name and Gender Marker change assistance * HIV, AIDS, and PrEP Resources * Psychotherapy * Hormone Replacement Therapy * Benefits such as food stamps * Detox, Recovery, and Rehabilitation * Employment * Connection to various external resources available
Fees and Payment
We are committed to provide quality affordable counseling, psychotherapy, education, and outreach to all regardless of their ability to pay.
Fees for counseling and psychotherapy services offered on-site are determined on a sliding scale. We do not turn anyone away, and our sliding scale accommodates a wide income range including persons with no income at all. Clients who are in need of services that we cannot provide will receive our assistance in accessing those services in the community. SunServe is a Medicare and Medicaid provider, and will see clients with these insurances. Clients who have private insurance benefits, or the means to pay in full or nearly full the fees customarily charged for therapy, will most often be referred to the therapists in our Therapist Collective. In those instances, fees are determined by the therapist and the client. We are also a nonprofit agency.
Services Offered To: Adults Couples Teens Children
Special Groups: Bilingual Faith-Based LGBTQ
Payment: Sliding Scale Medicare Medicaid
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Do you know the reason they are not accepting clients?
Qualifying for assistance from Florida's program usually depends on the severity of your condition and financial circumstance. Read our full guide to Florida's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
