Forty-one years ago, in a modest University of Oregon-area house-turned-office, Direction Service was founded with a desire and a dream: To provide a place where people with disabilities and special needs would be treated with respect, dignity, and compassionate care, regardless of situation.
Today, Direction Service continues that legacy of service as a multi-program family support nonprofit located in Springfield, Oregon. Serving all of Lane County, we are now an independent, private, nonprofit organization funded through public and private donations, as well as local and federal support.
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Services Offered
Our Counseling Center provides the full range of mental health services to very young children, children and adolescents, families, and adults of all ages. The Counseling Center specializes in providing service to clients experiencing mood and anxiety disorders, post-traumatic stress disorder, and childhood impulse and behavioral disorders. Personnel are particularly adept at providing services to clients and families who experience developmental disabilities in combination with mental and emotional disorders.
Fees and Payment
This is a non profit agency.
Services Offered To: Adults Teens Children
Payment: Sliding Scale Medicaid
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
Qualifying for assistance from Oregon's program usually depends on the severity of your condition and financial circumstance. Read our full guide to Oregon's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
