Family Services of Chemung County is a Not-For-Profit 501(c)3 Charitable Organization, providing a broad range of services to the community for over 150 years.
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Services Offered
The Family Counseling Center's state-licensed counselors provide individual, family, couples and group counseling services to people throughout the Chemung County area. Our mission is to provide excellent, efficient and affordable counseling services.
Fees and Payment
Costs of providing counseling are significant, but: health insurance and funds from the United Way will help make it affordable. Our sliding fee scale is based on income, family size, and special circumstances. We accept most health care plans including Blue Cross/Blue Shield, ELMCO, GHI, North American, POMCO. Primary Health Plan, and RMSCO.
Services Offered To: Adults Couples Teens Children
Special Groups: Bilingual Faith-Based LGBTQ
Payment: Sliding Scale Medicare Medicaid
If You Call, Please Let Us Know How it Went:
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Qualifying for assistance from New York's program usually depends on the severity of your condition and financial circumstance. Read our full guide to New York's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.