
Each year we grant Top Non-Profit Badges to agencies based on these criteria:
- Consistently accepting clients
- Offering a wide range of services e.g. marriage counseling and child counseling as reported by our users.
- Our users reporting affordable services.
Our aim is to guide our users to agencies most likely to be able to help. In addition to the above criteria we also exercise editorial discretion with our choice based upon our experience. We take our responsibility and objectivity seriously. We don't accept any form of payment from providers for this honor.
Accepting new clients (reported by our users)
Family Service of El Paso
The mission of Family Service of El Paso is to help improve the quality of family and individual life. As the largest mental health service agency in El Paso, we uniquely target our services to the poor and disadvantaged.
Family Service of El Paso is committed to eliminating barriers that prevent individuals and families from obtaining the counseling services they need. Our purpose is to create access to mental health services regardless of ability to pay.
* Individual Therapy - Individual therapy is a form of therapy in which the client is treated one-on-one with a therapist in a collaborative effort. The goal is to provide an open, supportive, and confidential environment for you to address the issues that are concerning you.
* Family Therapy - Family therapy is a type of psychological counseling (psychotherapy) done to help family members improve communication and resolve conflicts. Family therapy sessions can teach you skills to deepen family connections and get through stressful times.
* Couples Therapy - Couples therapy is a type of psychotherapy that helps couples of all types recognize and resolve conflicts and improve their relationships. Through couples therapy, you can make thoughtful decisions about rebuilding your relationship or going your separate ways.
* Youth Counseling - Most people don't associate mental illness with children, but they can experience the same mental and emotional stresses that adults do. Child or youth counseling is a type of counseling that focuses on children that are diagnosed with mental disorders.
No one is denied services due to inability to pay or lack of insurance.
We accept many major insurances, including:
* Aetna
* Blue Cross Blue Shield
* El Paso First
* Tricare/UHC
* Medicare
* Cenpatico
* Amerigroup
* Molina
* Humana
* Cigna
* Comp Psych
* Optum UBH
* Value Options
* Sun City EAP
* Concern EAP
* Interface EAP
* Amerigroup Medicare
* Magellan
* Community Care
* Health Springs
We have an affordable sliding fee scale and have the ability to lower or waive fees when a client is not able to afford their assessed cost. We have the most affordable fee structure in the community.
This is a non-profit agency.
Family Service of El Paso is committed to eliminating barriers that prevent individuals and families from obtaining the counseling services they need. Our purpose is to create access to mental health services regardless of ability to pay.
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Services Offered
* Family Therapy - Family therapy is a type of psychological counseling (psychotherapy) done to help family members improve communication and resolve conflicts. Family therapy sessions can teach you skills to deepen family connections and get through stressful times.
* Couples Therapy - Couples therapy is a type of psychotherapy that helps couples of all types recognize and resolve conflicts and improve their relationships. Through couples therapy, you can make thoughtful decisions about rebuilding your relationship or going your separate ways.
* Youth Counseling - Most people don't associate mental illness with children, but they can experience the same mental and emotional stresses that adults do. Child or youth counseling is a type of counseling that focuses on children that are diagnosed with mental disorders.
Fees and Payment
We accept many major insurances, including:
* Aetna
* Blue Cross Blue Shield
* El Paso First
* Tricare/UHC
* Medicare
* Cenpatico
* Amerigroup
* Molina
* Humana
* Cigna
* Comp Psych
* Optum UBH
* Value Options
* Sun City EAP
* Concern EAP
* Interface EAP
* Amerigroup Medicare
* Magellan
* Community Care
* Health Springs
We have an affordable sliding fee scale and have the ability to lower or waive fees when a client is not able to afford their assessed cost. We have the most affordable fee structure in the community.
This is a non-profit agency.
Services Offered To:
Adults
Couples
Teens
Children
Special Groups:
Bilingual
Adults
Couples
Teens
Children
Special Groups:
Bilingual
Payment:
Sliding Scale
Pro-bono
Medicare
Medicaid
Sliding Scale
Pro-bono
Medicare
Medicaid
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
Qualifying for assistance from Texas' program usually depends on the severity of your condition and financial circumstance. Read our full guide to Texas' program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
