Metrocare is the largest provider of mental health services in North Texas, serving more than 57,000 adults and children annually.

We served our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Regardless of challenges faced, the people we serve are able to find the meaning and satisfaction that they choose for their lives.

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Services Offered

Mental Health Care - Mental Health Services provides a wide array of services and programs including outpatient clinics, community-based support and rehabilitative programs, housing and homeless services, intensive family services, and long-term support services. MH staff also identify individuals determined to have both Intellectual and Developmental Disabilities (IDD) and Mental Illness and refer them for appropriate services.

Autism Services - The Center for Children with Autism at Metrocare Services (CCAM) offers quality Applied Behavior Analysis (ABA) services in Dallas. Our goal is to lead each child to his or her potential through evidence based therapy founded on the principles of ABA including Verbal Behavior (VB).

Behavior Treatment Services - Behavioral Treatment Services (BTS) specializes in offering accurate evaluation and on-going support to improve behaviors, minimize community placement failures and reduce the need for acute care.

Family Preservation Program - The Family Preservation Program (FPP) is an intensive, community based service whose purpose is to prevent out of home placements into hospitals, juvenile justice facilities, or residential treatment programs. A Qualified Mental Health Professional (QMHP) works closely with the family to identify and build upon the family members' strengths, and to reduce risk factors for out of home placement through crisis management, safety planning, behavior modification, and skills training. Our QMHP will provide services at a minimum of eight hours per month for a maximum of three months.

Youth Empowerment Services (YES) Waiver - The Youth Empowerment Services (YES) Waiver is a 1915(c) Medicaid Home and Community-Based Services Waiver that allows for more flexibility in the funding of intensive community-based services to assist children and adolescents with serious emotional disturbances to live in the community with their families. Waiver services are provided in combination with services available through the Medicaid State Plan, other federal, state, and local programs the individual may qualify for, and the natural supports that families

Fees and Payment

Once a referral for services is received by the EDU, an Intake Specialist is assigned. The Intake Specialist contacts the consumer or the consumer's caregiver(s) and explains the DID process (see below: "HOW DOES THE DID PROCESS WORK?"). This explanation includes a preliminary financial screening. If more information is needed, the Intake Specialist may arrange a telephone consultation with a Metrocare Services financial counselor. In any event, a formal financial assessment will be conducted in a face-to-face interview with a financial counselor. The financial assessment determines whether co-payments or other fees apply and whether Metrocare Services is a part of your Insurance Provider Network. At that time, you will need to bring with you all necessary supporting documents. There are two options for scheduling the financial assessment. We are also a non profit agenct, check our DONATE page for more information.

Services Offered To:
Adults
Couples
Teens
Children

Special Groups:
Bilingual

Payment:
Sliding Scale
Medicare
Medicaid