We are a 24-hour general crisis hotline and walk-in counseling program, and is the first point of contact in the County for homeless services. The agency operates the Mobile Crisis Team, in partnership with Humanim, to respond with the Police to psychiatric emergencies and family crises in the community. Our mission is not very complicated, it's to serve those in need. Of course, more and more these days, carrying out that mission gets complicated. Today, providing our various services requires more staff, more planning, more resources and more skill than ever before. That's why we are so grateful to all of you in both the public and private sector who support the work that we do. We would not be able to help those in need without the help we get from you.
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Services Offered
- Suicide prevention - Outreach services to individuals and families - Treatment for personal crisis - Treatment for situational crisis - Treatment for mental crisis
Fees and Payment
We are non profit agency. Check our Ways to give page for more information.
Services Offered To: Adults Couples Teens Children
Payment: Sliding Scale
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
Qualifying for assistance from Maryland's program usually depends on the severity of your condition and financial circumstance. Read our full guide to Maryland's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.