Family First Support Center is a behavioral and mental heathcare counseling provider agency specializing in individual, family, and group psychotherapy and supported by medication management as necessary. We are practical, interactive, healthcare professionals focused on providing the appropriate evidence-based clinical practices that meet the individual needs of those in our care for behavioral, mental, substance abuse and medication services.Our clinical direct care staff of licensed, certified, and qualified professionals, are your guides to behavioral health improvements and recovery. We provide support and practical information as our baseline of treatment. We work together with each individual to develop strategies to identify and achieve life goals. After an assessment and diagnosis, a combination of appropriate conventional and alternative techniques are used to create an individualized person-centered plan of care that will develop strategies to ameliorate or resolve current problems, adverse long-standing patterns, and achieve life-goals.
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Services Offered
Diagnostic Assessment - A Diagnostic Assessment (DA) is an intensive clinical and functional face-to-face evaluation of a beneficiary's mental health, intellectual and developmental disability, or substance use condition.
Medication Management - Medication management (MM) is the monitoring of medications that a patient takes to confirm that he or she is complying with a medication regimen, while also ensuring the patient is avoiding potentially dangerous drug interactions and other complications. MTO CLI LAU HAM
Outpatient Therapy - Outpatient behavioral health (OT) services focus on reducing psychiatric and behavioral sysmptoms in order to improve a beneficiary's functioning in familial, social,educational, or occupational life domains. MTO CLI LAU HAM
Intensive In-Home - The Intensive In-Home (IIH) service is a team approach designed to address the identified needs of children and adolescents who, due to serious and chronic symptoms of an emotional, behavioral, or substance use disorder, are unable to remain stable in the community without intensive interventions.. MTO CLI LAU HAM
Community Support Team - Community Support Team (CST) services consist of community-based mental health and substance abuse rehabilitation services and necessary supports provided through a team approach to assist adults in achieving rehabilitative and recovery goals. MTO
Substance Abuse Intensive Outpatient Program - Substance Abuse Intensive Outpatient Program (SAIOP) means structured individual and group addiction activities and services that are provided at an outpatient program designed to assist adult and adolescent beneficiaries to begin recovery and learn skills for recovery maintenance. MTO CLI
Child and Adolescent Day Treatment - Day Treatment is a structured treatment service in a licensed facility, for children or adolescents and their families, that builds on strengths and addresses identified needs.
Supported Employment - Employment Assistance - Vocational Rehabilitation Supported Employment with work adjustments focuses on getting or keeping a job after an evaluation of the consumer's strengths, skills and experience, and an individual plan for employment is jointly developed by the consumer and counselor. This plan is carefully monitored and, if needed, adjustments are made.
Alcohol and Drug Education Traffic School - The Alcohol Drug Education Traffic School (ADETS) is an educational program for someone with a DWI conviction. This program is for people who don't have an identified substance use disorder but may be at risk for these disorders.
Fees and Payment
We offer a sliding fee scale fee is based on income and other factors, Payment assistance, check with facility for details.
Services Offered To: Adults Couples Teens Children
Special Groups: Bilingual LGBTQ
Payment: Sliding Scale Pro-bono Medicare Medicaid
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Qualifying for assistance from North Carolina's program usually depends on the severity of your condition and financial circumstance. Read our full guide to North Carolina's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
