The mission of Rochester Regional Health is to enhance lives and preserve health by enabling access to a comprehensive, fully integrated network of the highest quality and most affordable care, delivered with kindness, integrity and respect. We serve families in communities across Western New York and the Finger Lakes region.
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Services Offered
Outpatient Mental Health - Provide diagnostic and treatment outpatient services. Treatment modalities include individual, group, and family therapy. Medication, when prescribed, is supervised by a program psychiatrist. Translation and transportation services are offered.
Children and Youth - At this age, problems can quickly seem insurmountable. If your child has difficulty at home, school or in social settings because of emotional or behavioral problems, the Rochester Regional Behavioral Health Network's Child and Family Program is here to help. Our therapeutic interventions encourage the development of alternative coping strategies, problem-solving skills and improving socialization skills and communication within the family.
We can help with: * Abuse of drugs and/or alcohol * Inability to cope with daily problems and activities * Changes in sleeping and/or eating habits * Excessive complaints of physical ailments * Defying authority or skipping school * Stealing or damaging property * Intense fear of gaining weight * Long-lasting negative moods * Frequent outbursts of anger * Changes in school performance * Loss of interest in friends and activities usually enjoyed * Significant increase in time spent alone * Excessive worrying or anxiety * Hyperactivity * Persistent nightmares * Persistent disobedient or aggressive behavior * Frequent temper tantrums * Visual or auditory hallucinations
Chemical Dependency Outpatient Services - We offer individual, group and therapeutic family interventions, a drunk driving assessment and care coordination with legal providers and treatment courts. Our evidence-based practices include: Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Stages of Change, Motivational Enhancement, etc.
It all starts with an OASAS approved initial assessment to help determine a person's appropriateness for treatment and level of care. Our program offers the following: * Supportive therapy groups * AA meetings (off site and on site) * Individual sessions weekly with primary therapist * Grief Counseling * Psychiatric consultation * Weekend admissions * Ancillary services include, access to the gym, when available, grief counseling and psychiatric consultation
Fees and Payment
Insurance is accepted. There is a discounted/sliding fee schedule available.
No one will be denied access to services due to inability to pay.
This is a non profit agency.
Services Offered To: Adults Teens Children
Special Groups: Faith-Based LGBTQ
Payment: Sliding Scale Medicaid
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Qualifying for assistance from New York's program usually depends on the severity of your condition and financial circumstance. Read our full guide to New York's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.