The Horizon Corporations is comprised of three affiliated not-for-profits: Horizon Health Services, Horizon Village and Health Management Group. Horizon Health Services, Inc. is a not-for-profit corporation that provides hope and healing for individuals and their families dealing with substance use and/or mental health disorders. Established in 1975, we are the largest provider of outpatient mental health and substance use treatment in Western New York.
You May Also Consider (sponsored)
Quick Start Online Therapy: Tell Us a Little About Yourself and Get Matched With a Therapist Right for You
Take a simple guided quiz and let us know your preferences. Get matched to an online therapist right for you. Convenient and affordable online therapy from your phone, tablet or computer.
Have you been in therapy before?
Services Offered
Mental Health and Substance Use Services Offered:Outpatient Outpatient services focus on the development of a collaboration between the clinician, the patient, and family members and others who support the recovery process. Through this collaboration, an assessment of patients' needs is determined. Often recommended treatment is at the outpatient level of care and includes individual therapy, group therapy, medication assisted treatment, psychiatric evaluation and monitoring, recovery coaching and family therapy.
Detox For some patients, outpatient care is insufficient to treat their substance use disorder. Patients struggling to stop using alcohol, opiates and other substances may be referred to 24-hour care at our adult detox facility at Terrace House in Buffalo. The goal of the detox medical and clinical staff is to stabilize patients' withdrawal symptoms while helping them and their families develop an aftercare plan to sustain this change. Crisis Stabilization Terrace House also provides crisis stabilization services where patients no longer at risk of acute withdrawal further stabilize medically and emotionally in a safe residential setting. Crisis stabilization stays range typically from 7-28 days, and provide an opportunity for patients to continue to receive medical and psychiatric care, individual therapy, group therapy, medication management, and family education. Upon completion of crisis stabilization, patients progress to rehabilitation care at one of our residential treatment facilities in Sanborn, NY.
Continuing Care & Support Services Offered:Horizon provides ongoing care for individuals following treatment to prevent relapse and serve as a support system for the individual, family and loved ones.
We make sure that all individuals and families are supported after residential treatment, detox or outpatient therapy. We offer job skills and vocational services, home health care, and other case management services.
Fees and Payment
Payment is due at the time of service. Payment plans are available for hardship situations for those who qualify.
Health Insurance plans we accept; Aetna, Blue Cross Blue Shield of WNY, Compsych, Empire Plan, Fidelis, GHI (Emblem Health), Independent Health, Medicare, Rail Road Medicare, MVP Preferred Care, NYS Medicaid, POMCO, Tricare Champus, Univera Health Care, ValueOptions, YourCare Health Plan.
Co-payments and co-insurance vary by your insurance benefit and the type of service you are receiving.
Credit card payment can be made through our website or by calling the Billing Team at (716) 831-2700. Other forms of payment can be mailed.
Services Offered To: Adults Couples Teens Children
Payment: Sliding Scale Medicare Medicaid
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.