Serving over 55,000 people in 31 counties, Volunteer Behavioral Health Care System is a leading mental health provider in the middle, southeast, and upper cumberland regions of Tennessee. We strive to make a difference in every life. We live by our slogan, "Help Today... For a Better Tomorrow".
Services Offered
Volunteer has a network of not-for-profit community based outpatient providers spread through 31 counties of middle, upper cumberland and southeast Tennessee, we have the right service, in the right place, at the right time.
ADULT SERVICES
OUTPATIENT TREATMENT Services include individual, couples, family and group therapy. Outpatient treatment services address mental health conditions, addiction and co-occurring disorders. These services are available at each location throughout VBHCS.
EVALUATION SERVICES VBCHS has a network of trained provides to conduct evaluations. Services include psychological evaluations, fitness for duty evaluations, forensic evaluations and psycho-sexual evaluations. Other services available include alcohol and drug assessments and parenting assessments.
CASE MANAGEMENT Case Management is a specialty service to assist individuals and families cope with serious mental illness. For many people, Case Management is a lifeline between resources in the community, medical care and mental health care. Case Managers are in the community every day helping people coordinate appointments, advocating on behalf of individuals and families, and access resources such as food banks or transportation. They provide vital community and home-based support services to people experiencing serious mental illness.
PSYCHIATRIC SERVICES AND MEDICATION MANAGEMENT Psychiatric evaluation and medication management can be an important part of the recovery process. Medical professionals trained in the treatment of mental health conditions and co-occurring disorders are a vital part of the treatment team. Psychiatric services include medication monitoring and management. Services are provided throughout VBHCS by psychiatrists, nurse practitioners and nurses. ADDICTION and CO-OCCURRING DISORDERS SERVICES
OUTPATIENT SERVICES Addictions and co-occurring disorders treatment services are designed to help individuals develop the necessary skills to maintain a healthy, recovery-oriented lifestyle. Outpatient counseling may include individual, family and group counseling. Family involvement is an important component of the recovery process and is welcome as part of each person's treatment process. Outpatient counseling is offered at all locations.
INTENSIVE OUTPATIENT PROGRAM Intensive Outpatient Programs provide a structured, evidence-based treatment services for individuals with addiction or co-occurring mental illness and addiction. The program meets at least three hours per day a minimum of three days per week. Services are offered in a group format. On-going support and aftercare are vital components to continuing recovery and are available as part of the Intensive Outpatient Programs.
ADOLESCENT DAY TREATMENT The Endeavor Program in Cookeville is a structured adolescent day treatment and school program for adolescents between the ages of 13 to 18. The program provides a structured treatment component for adolescents experiencing addiction or co-occurring mental illness and addiction. The treatment activities include groups and Individual counseling to enhance understanding of addiction and co-occurring disorders. Individual needs are addressed and cognitive behavioral therapy is used to improve coping skills. The Endeavor program's educational component ensures that participants continue making academic progress while in the program.
Fees and Payment
This practice serves all patients regardless of inability to pay.
Discounts for essential services are offered depending upon household income.
To inquire about our sliding fee scale please contact our Intake team 1-877-567-6051 or our business office in Chatttanooga 423-756-2740.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
