Cumberland Mountain Community Services Board offers a comprehensive array of services in child and family, intellectual disability, mental health, and substance abuse. Our service area consists of Buchanan, Russell, and Tazewell Counties (approximately 1500 square miles) with a population of more than 100,000.
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Services Offered
Mental Health Services - Services offered include:
* Outpatient services (evening counseling services) * Psychiatric and medication management services * Psychosocial rehabilitation services * Case management * Emergency and crisis services * Support services
Child and Family Services - Some of the services offered include:
* Counseling services * Family therapy * Intensive in-home services * Adolescent substance abuse services * Prevention and family support * Therapeutic day treatment * Psychiatry and medication * Case management * Crisis evaluation and services
Substance Abuse Services - The substance abuse program's goal is to ensure that all individuals (males and females aged 18 years and older) struggling with substance use or co-occurring disorders are provided treatment and support options and resources that foster their physical, emotional, spiritual, and family's well-being.
Intellectual Disabilities Program - Services offered include:
* Case management * Congregate residential services * Infant intervention * Residential support * Day support
Fees and Payment
No individual will be denied access to services due to inability to pay. A discounted/sliding fee schedule is available for individuals who qualify.
Services Offered To: Adults Teens Children
Payment: Sliding Scale Medicaid
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.