Life changes without warning. Sometimes you need more than a friend to help you work through a tough issue. Trained professionals can guide you through important life decisions, support you as you navigate challenging relationships, and help you discover your own resiliency in the face of adversity. And sometimes, you just need the confidence of knowing you are working with a professional.
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Our Rates - As a non-profit organization, our goal is to provide affordable counseling and educational services for all. We offer clients who have financial hardship several options including reduced rate sessions with interns, and support from our endowment and counseling funds. We also offer a discount for cash payments at the time of service. If you need assistance with the cost of counseling, please speak to your counselor.
Insurance - As a group, CDPCC is a provider with BCBS of Illinois PPO. We also accept most insurance plans out of network. At this time, the Center does not accept Medicaid, KidsCare or any HMO. On an individual basis, a few of our therapists accept Medicare. Dr. Natter is in-network with Aetna, TriCare and Humana. Dr. Francis, O.P. is a provider for PHCS MultiPlan Network.
Services Offered To: Adults Couples Teens Children
Payment: Sliding Scale
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Qualifying for assistance from Illinois' program usually depends on the severity of your condition and financial circumstance. Read our full guide to Illinois' program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.