Building healthy lives takes vision. President Emeritus and Co-Founder Kathleen Riddle made hers a reality with a $60K grant. At the site of a former candy store in Glendale, Queens, she opened the doors to an assessment and referral center called Outreach Project.The mission back then had one objective: To encourage local community residents to seek treatment for substance abuse. Since then, our mission has evolved to meet the needs of the communities we serve. Today Outreach inspires adolescents, adults and their families to achieve a life of unlimited potential through our high-quality, evidence-based substance abuse treatment and CASAC training programs.
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Services Offered
Outpatient Drug and Alcohol Treatment - Outreach has been building healthy lives for over 35 years - and the impact of our services can be felt in communities throughout New York. Adolescents, families, and adults can change their lives and overcome addiction while incorporating outpatient treatment into their daily schedules.
Teens - Outreach built its reputation treating teens, ages 12-17, for drug and alcohol addiction. For over three decades, we have helped thousands of young people and their families reclaim their lives from substance abuse. Outpatient services afford individuals the flexibility to live at home while working toward recovery.
Adults - Life-changing and life-affirming, Outreach's adult outpatient services help men and women break the cycle of alcohol and drug abuse. Through our multi-faceted treatment approach, adults can heal, grow, and develop in all their life roles.
Women - Women have unique emotional, social, physical and spiritual needs - needs that may have led to or prolonged a substance use disorder. Outreach's outpatient services for women offer an empowering, life-affirming safe space for treatment.
OTI - Build a new career in substance use disorder treatment, get re-credentialed, or gain professional development hours. It is all within reach at Outreach Training Institute (OTI), the largest CASAC training provider in New York State.
Fees and Payment
The cost of treatment at Outreach varies depending on the modality of care (residential, outpatient) provided. Outreach accepts Medicaid and most insurance companies, and works with many unions and EAPs, to best allow for accessible services to those in need in our communities. Our flexibility for insurance reimbursement assures that we can make our services available to the widest population in the communities we serve. For the uninsured, fees are assessed on a sliding scale based on income and family size.
We're also a nonprofit agency. Check our ABOUT US page for more information.
Services Offered To: Adults Couples Teens Children
Special Groups: Bilingual
Payment: Sliding Scale Pro-bono Medicare Medicaid
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One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.