Our mission is to assist Genesee county residents with symptoms of mental illness in achieving and maintaining their highest level of functioning.
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Services Offered
Outpatient Clinic - Offers outpatient services to individuals 5 years of age and older. Treatment for children and teens focuses on family systems. Areas of concern may be attention deficit disorder, oppositional defiant disorder, or the parent child relationship. The primary mission for our adult consumers is to provide treatment for a variety of psychiatric and psychological disturbances including depression, anxiety and panic, bipolar disorder, and disturbances of thought and perception (such as hallucinations and delusions). In addition, family violence, sexual abuse, and impaired interpersonal relationships can be addressed. Clinical staff is comprised of mental health professionals of Masters-Level training and Community Mental Health Nurses. We also access the expertise of a Psychologist and Psychiatrists. Various modes of treatment are utilized and include individual psychotherapy, marital and family therapy, psychological testing, chemotherapy (medication), group therapy, and psychiatric evaluations. Overall a Psychiatrist supervises treatment.
Day Opportunity Center - A Continuing Day Treatment program designed for individuals who need more active treatment for their mental illness. Goals are established that help maintain and enhance current levels of functioning, to maintain and develop community living skills and to develop self-esteem. This is achieved through the exploration and development of clients' strengths and interests. The program meets five hours per day (9:45 AM TO 3:15 PM), five days a week. Individuals generally attend a minimum of two days per week.
Fees and Payment
Medicaid, Medicare, and most insurances will reimburse for mental health services. Billing statements will be provided upon request to assist with insurance reimbursement. Some clients with managed care insurance need referrals from their primary care physician prior to their clinic appointment.
The cost of services will be addressed at the time of referral. If your insurance does not cover our services, a self-pay fee is set. If there is a financial hardship situation, a reduced fee can be requested and will be established on a sliding scale based on documented household income (with proof such as tax returns) and the number of persons dependent on the income. While there is an expectation consumers will pay for services, necessary services are not denied if a family is unable to pay.
Services Offered To: Adults Teens Children
Special Groups: Bilingual
Payment: Sliding Scale Medicare Medicaid
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Qualifying for assistance from New York's program usually depends on the severity of your condition and financial circumstance. Read our full guide to New York's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.