The Department of Human Services (organized under Wisconsin Statutes 46.23) provides State and Federally mandated human services to the most vulnerable and needy residents of Waushara County. Our services and programs have a direct impact on many of our county residents. Our programs serve abused and neglected children, adults and children with mental illness, adults and children with developmental disabilities, youth offenders, adults and youth with alcohol and other drug problems, and children, youth and adults in need of residential and institutional care. We are also the agency responsible for the protection of vulnerable adults and adults at risk. Our Employment and Economic Resource Unit administers the Food Share (Food Stamp) Program, Medical Assistance, Child Care Assistance, Energy Assistance and Badger Care Plus.
Substance Abuse Services Counseling services are available for both youth and adults who are struggling with a substance use problem or are concerned about a friend or family member's use of alcohol or other drugs.
Mental Health Services This unit provides Outpatient Mental Health services, including psychiatric, psychological, as well as individual and family counseling to Waushara County residents of all ages. Unit Services: * 24-Hour Crisis Service & Involuntary Commitments - Mobile, walk-in and telephone service. * Psychotherapy - Individual, marital and family therapy is provided. * Psychiatric Services - Board-certified psychiatry for evaluations & ongoing medications. * Coordinated Service Team - Strength based and family centered team process for children and families with multiple needs to assist agencies and schools to work together and provide more comprehensive care. * Comprehensive Community Services - CCS is a Psychosocial Rehabilitation program designed for consumers with Medicare and who have a mental health or substance use diagnosis. This program provides a team and strength based approach to assist consumers in meeting their goals and reaching their full potential. Community Support Program (CSP) The Community Support Program (CSP) serves people with chronic, severe and persistent mental illnesses and are at the greatest risk for admission to mental health hospitals. The CSP program utilizes the services of psychiatrists, a psychologist, nurses, and social workers to implement and oversee treatment provisions. The program also utilizes trained paraprofessionals including mental health technicians to make regular contacts in the community.
Fees and Payment
Medicare, Medical Assistance and third party insurance cover some services. Reduced payment determination based on income, family size and related circumstances per Wisconsin Uniform Fee System available upon request.
Services Offered To: Adults Couples Teens Children
Special Groups: Bilingual
Payment: Sliding Scale Medicare Medicaid
Were You Able To Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.
