Key Point Health Services, Inc., with locations throughout Baltimore, Cecil, and Harford Counties may be the answer some of us have been seeking to find the guidance and support we need. At Key Point, you'll find quality mental health care, which is the key to opening the door to a new life. With a caring, confident and licensed staff, you'll be sure to receive the utmost care and attention you really deserve.
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Services Offered
The Outpatient Clinic at Key Point Health Services, Inc. provides therapy and medication management to children, ages 5 and up, and adults. We currently serve clients at four clinic locations, several schools, and in the home. Individuals seeking treatment may call to schedule an intake appointment.
Adult Program - Adults are responsible for making their own intake appointment. Some exceptions are made when the adult has limitations that make this difficult or impossible for them to do so. In these cases, it is usually a parent, guardian, or care provider who would schedule the intake appointment, and this person should also attend the first appointment to aid in the completion of the initial paperwork.
Child & Adolescent Program - A parent or legal guardian must attend the initial intake appointment with their child and will need to be available for ongoing treatment and treatment planning. In Maryland, a child who is at least 16 years old or older has the same capacity as an adult to engage in outpatient mental health services. In this case, the child will complete and sign the initial paperwork and ongoing treatment planning documentation.
School Based Program - Key Point provides services in many local schools. Typically, a school staff member will refer a student to the identified Key Point therapist.
Off-Site Program - Key Point provides offsite counseling services to individuals who are unable to attend outpatient or school-based behavioral health appointments.
Fees and Payment
Key Point Health Services, Inc. currently accepts Maryland Medicaid, Maryland Medicare and Tri-Care. Private pay fees are available upon request. Sliding scale fees are available for qualifying individuals.
Services Offered To: Adults
Payment: Sliding Scale
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Qualifying for assistance from Maryland's program usually depends on the severity of your condition and financial circumstance. Read our full guide to Maryland's program.
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.