We are independent of statutory agencies and support thousands of people each year affected by Domestic Abuse and Sexual Violence across Devon, Cornwall and the Isles of Scilly.
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Services Offered
Domestic Abuse Support Service
We run the county's single point of contact for Domestic Abuse called the Risk Evaluation And Coordination Hub, commonly known as REACH. There's a number of ways to contact REACH including by telephone, email and our referral form.
Sexual Violence and Assault Support Service
The Independent Sexual Violence Adviser (ISVA) service provides free independent practical and emotional support for someone who has reported rape or sexual assault to the Police and are within a criminal justice process, or for someone who may have experienced rape or sexual assault and would like to receive advice on how to report the incident to the police.
Plymouth Therapy and Counselling Services
For adults affected by Sexual Violence or Assault, we can support you with solution and future-focused counselling within 12 months of completion of a trial, or within 12 months of the rape or sexual assault having taken place.
Fees and Payment
This is a registered charity
Services are free of charge.
Services Offered To: Adults Couples Teens
Special Groups: LGBTQ
Payment: Sliding Scale Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.