Our Norwich Big C Cancer Support & Information Centre is a warm and welcoming place for cancer patients, their carers, family and friends. It is somewhere to sit, and reflect, away from the hospital and the clinical environment.
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Services Offered
Counselling
Counselling is a more structured form of support than that offered by regular staff and volunteers at the Big C Centres and Support Hubs. It may be appropriate when things seem so overwhelming that your usual ways of coping don't appear to help.
Family Therapy
Cancer can present many challenges. Being open and honest with children and family members can help everyone adjust, but this can be a difficult task.
Our Big C Family Therapist holds a course of free, hour long sessions that provide an opportunity to discuss important questions, such as,
- How do I explain what cancer is? - How much information do I give? - What emotions will my children express? - How do I answer the questions they ask? ...Or anything else you may want to know.
Bereavement Support Group
This is a supportive group for people bereaved through cancer. The group is facilitated by a counsellor. It is for those who feel able to share their thoughts and feelings, as well as listen to others. This is usually at least three months after the bereavement, when the immediate shock and impact of loss has been experienced. The aim of the group is to provide a welcoming and supportive atmosphere and it is hoped the group will create a sense of community as they meet regularly. It is for those 18 and over.
Fees and Payment
This is a registered charity
All services are free of charge thanks to Big C supporters.
Services Offered To: Adults
Payment: Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.