Youth Enquiry Service (YES) is a charity based in High Wycombe, Buckinghamshire, that offers free and confidential support and counselling to 13-25year olds. YES is staffed four days a week and four evenings a week. We support thousands of young people every year.
Our mission is to provide support which is consistently delivered as non-judgemental, supportive, inclusive and empowering.
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Services Offered
The agency has a team of professional counsellors who volunteer their services during normal opening hours and 3 evenings a week.
The counselling service is completely free and confidential. If you have any concerns or difficulties in your life, feel confused or no one you can to talk to YES would like to be there for you.
This service is available for 13 - 25 year olds, if you are older or younger than this then please get in touch and we can help you find the right service for you.
We are here to listen and help you make sense of your feelings.
Fees and Payment
This is a registered charity
Services are offered free of charge
Services Offered To: Adults Teens
Special Groups: LGBTQ
Payment: Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.