We enable families and individuals to make decisions about their lives as much as possible, and to take responsibility for their decision-making. We ensure the children and young people develop a voice of their own and are included in decisions affecting them. We support them to make informed choices, and move on from conflict.
Our services are provided by trained, accredited professionals. We take good care to select our practitioners and staff, to meet the expectations of our clients and the highest of regulatory standards.
You May Also Consider (Sponsored)
Quick Start Online Therapy: Tell Us a Little About Yourself and Get Matched With a Therapist Right for You
Take a simple guided quiz and let us know your preferences. Get matched to an online therapist right for you. Convenient and affordable online therapy from your phone, tablet or computer.
Have you been in therapy before?
Services Offered
Family Mediation
Mediation provides an opportunity for parents or other family members to discuss, with the help of a trained mediator, the issues of concern to them. These issues tend to cause conflict, a communication break-down and relationship difficulties. The service is particularly relevant for separated or separating parents, who wish to negotiate future arrangements for their children. It can also bring huge benefits to young people who may be at risk of becoming homeless due to conflict with their families; or to step families in transition, and any other family relationships.
Children and Young Persons' Counselling
Children and young people between the ages 8 and 18, who are experiencing emotional difficulties with parental separation, divorce or living in a stepfamily situation have access to confidential counselling on a one-to-one basis from a Children and Young Persons' Counsellor.
Relationship Counselling
The service provides a setting where individuals or couples, who have experienced difficulties in a close relationship, may talk through things in confidence with a qualified counsellor. Our aim is to help people look at and deal with the changes in their lives.
Psychosexual Therapy
The service is offered to individuals or couples who experience sexual difficulties in their relationships. This form of therapy offers help with sexual problems.
Family Therapy
Family therapy focuses specifically on family relationships and may include the entire family unit. It helps family members help each other and work things out together, by looking at the dynamics in the different relationships that exist within the family.
Fees and Payment
- Our service is a charity and relies heavily on your contribution.
- We charge an initial, non-refundable set-up fee for most of our services, but there are no ongoing fees for some of our most crucial services.
- We accept bank transfers, cheques, card and cash payments. Generally, payment is due at the time of your appointment, and cancellation fees may apply.
- Concessionary rates are available to those on benefits or on a low income, please contact us for further details.
Services Offered To: Adults Couples Teens
Payment: Sliding Scale Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.