Cardiff Concern is a charitable counselling service run by Christians. Services are delivered by the charity's team of 30 volunteer counsellors and psychotherapists, each of whom is professionally qualified.
The qualifications of each of our counsellors ranges from Level 3 in counselling skills, to Diploma, Degree and Masters-level.
Cardiff Concern's purpose is not to influence people in Christianity, but to provide a community service that helps people in their time of need, regardless of their religious views.
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Services Offered
counselling Services Offered: - Depression, anxiety or stress - Relationship/marital problems - Bereavement - Eating disorders - Sexual or other addictions - Adolescent problems - Anger management - Self-esteem - Debt - Violence and abuse - Family/related issues - Trauma
Fees and Payment
As a registered charity, we do not charge for counselling, but rely on donations. If people can contribute towards these costs, we gratefully accept. If not, this does not hinder the service that we offer to each person.
Services Offered To: Adults Teens
Special Groups: LGBTQ
Payment: Sliding Scale Pro-bono
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.