Relationships Australia NSW are an independent, not-for-profit organisation with no religious affiliations. Our goal is to promote relationships that are safe, healthy and strong. We're dedicated to enhancing relationships within families and their communities in order to foster personal and social wellbeing.
Backed by over 70 years of experience, we offer judgement-free support to people of all cultural backgrounds, family structures, gender and sexual orientation. Our range of relationship support services includes counselling, dispute resolution (mediation), domestic violence support, and relationship education programs.
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Services Offered
Counseling is available in person, via phone or online, with a number of service centres throughout the state. Attendance can be as an individual, couple, or as a family. Counseling for children and adolescents is also available.
We have an experienced team of counselors with the appropriate tertiary qualifications and experience in Social Work, Pyschology or Counseling. Mediation is also provided.
No referral is required for our services, simply telephone for an appointment.
Fees and Payment
Costs for counselling vary based on your income.
Services Offered To: Adults Couples Teens Children
Payment: Sliding Scale
Online Counseling: Yes
If You Call, Please Let Us Know How it Went:
Were You Able to Make an Appointment?
One quick last question. Who was seeking counseling today?
Do you know the reason they are not accepting clients?
A community counseling agency is a group therapy practice that offers affordable mental health services. Most are independent non-profit agencies, state agencies, or publicly-funded agencies. A few may restrict who is eligible for services, so it is a good idea to check when you call.
Community counseling agencies are generally more affordable than other therapy providers, but how much more affordable they are will depend on whether you qualify for a discount or sliding scale fee (or if they accept your insurance). Many, but not all, have a policy that they won't turn away anyone due to inability to pay. You should ask about their fees when you first call.
Expect to talk to kind people who want to help you find the care you need. Most community agencies strive to connect you with a live person within 24 hours, if not immediately. If you're asked to hold or leave a message, don't give up; just leave a message and wait. You should hear back pretty quickly.
Most agencies try to set up an initial assessment appointment within a week (some do within 24 hours), though the waitlist to start therapy is usually longer—about a few weeks on average. If you're not eligible or if the agency is not right for you, it's usually still worth it to call or drop in, because staff are knowledgeable about local options and can often refer you to one.